Trade In

Find out your phone’s potential Trade In value using the box below (you can also do this in-store).
iPhone:

If you purchased your iPhone before 31 October, and have yet to receive it, the good news is that we’re still fighting for fair to make sure you get your $600 Trade In boost. Please ensure you complete the Trade In form and send in your old device within 14 days of receiving your new phone. You’ll still see the $400 amount offered to you, but rest assured this will be sorted behind the scenes.

Delays:

We are currently experiencing higher than usual Trade In volumes, please be advised that the process to assess your phone may be delayed. Once your device is assessed, you will receive an email from us with the status of your order. Once your order is accepted, payment will be made in working 15 days.

      ** Terms and conditions apply

      How to Trade In your old phone

      Buy a new phone from our online store.
      Register the details of your new device once you receive it.
      (NOTE: These details will be in a pop-up modal)
      Package your old device using the instructions we email you.
      Ship your old device to us.